Account & support

Help with a provider application

Resolve questions about eligibility, evidence or application status.

Updated August 2026 · 4 min read

Before applying

Review the provider landing page and vetting standard to understand the markets, services and evidence relevant to your business.

When contacting support

  • Include the application reference if available
  • Use the same email as the application
  • Explain which service and country your question concerns

Didn’t find what you needed?

Send this article with your question so support has the right context.